When it comes to transparency and accountability, Themba M raises serious concerns about SMD’s practices. In his review, he explains that he has yet to receive any meaningful feedback from the SMD investigator—who has only been in touch via email—and he warns potential buyers about the company’s handling of customer cases.
Themba M doesn’t stop there. He claims that SMD’s website has been repeatedly hacked over the past year, exposing customer information to unscrupulous individuals. According to him, there appears to be collusion between certain employees—including regional manager Mr Daya—and external parties involved in fraudulent activities. This, he argues, undermines trust in an institution that many have relied upon for years.
Allegations and Key Issues
- Lack of Communication: Even after repeated attempts, Themba M has not received any direct communication or a satisfactory explanation regarding his case.
- Security Concerns: He highlights that SMD’s website has been hacked, leaving customer data vulnerable. The absence of a dedicated cyber team means these breaches can have long-lasting consequences.
- Internal Collusion: According to the review, employees are allegedly cooperating with external fraudsters. The regional manager’s communication with these parties—referred to in strong language—further fuels suspicion of an internal syndicate.
What Should Buyers Do?
- Exercise Caution: Before engaging with SMD, potential buyers should thoroughly research recent reviews and ratings.
- Protect Your Information: Ensure that your personal data is secure, and ask for detailed information regarding any security measures SMD has in place.
- Demand Transparency: If issues arise, insist on clear communication and timely resolution from the company.
Read the full review on HelloPeter: The Manager of SMD Mr Daya is ****ming SMD Customers
Final Thoughts
Themba M’s experience serves as a stark warning to anyone considering a transaction with SMD. With claims of internal collusion and serious cybersecurity issues, it’s crucial for buyers to proceed with caution and insist on transparency at every step. Have you experienced similar issues with SMD? Share your thoughts and help others make informed decisions.
